Privacy Policy

1. Who We Are

Sugar Dreams: Match-3 & Design is developed and operated by NeoGate Games, the game development division of SHAMI MODERN COMPANY, Saudi Arabia.

2. Information We May Collect

• Game progress, settings, achievements, and gameplay events.
• Account or player identifiers when account, cloud-save, social, or leaderboard features are enabled.
• Device, operating system, language, region, crash, diagnostic, and performance information.
• Purchase and entitlement information needed to verify in-app purchases.
• Advertising or analytics identifiers when those services are enabled and permitted.
• Information you voluntarily provide to customer support.

3. How We Use Information

• Operate, secure, maintain, and improve the game.
• Save progress and provide game features.
• Verify purchases and restore eligible entitlements.
• Diagnose crashes, bugs, abuse, and technical problems.
• Provide support and comply with legal obligations.

4. Service Providers

The game may rely on Apple, Google, Firebase, analytics, crash-reporting, cloud, advertising, or customer-support providers. These providers process information under their own terms and privacy policies. The exact services used may change during development.

5. Data Sharing and Retention

We do not sell personal information. We may share information with service providers, app-store platforms, or authorities when required by law. We keep information only for as long as reasonably necessary for the purposes described here.

6. Contact Us

For privacy questions or requests, contact admin@neogategames.com. SHAMI MODERN COMPANY — Saudi Arabia.